Privacy Policy

Last Updated: June 15, 2026

At Herbs & Sips ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, or interact with us, we may collect certain information, including:

Personal Information


  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Order history

Device Information

We may automatically collect information about:


  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Time spent on our website

  • Referring websites

Cookies and Similar Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content and advertisements.

How We Use Your Information

We may use your information to:


  • Process and fulfill orders.

  • Provide customer support.

  • Communicate regarding purchases and shipping.

  • Improve our website and services.

  • Prevent fraud and unauthorized activity.

  • Personalize your shopping experience.

  • Send promotional emails and marketing communications.

  • Comply with legal obligations.

Marketing Communications

If you subscribe to our mailing list, we may send you:


  • Product updates.

  • Promotions and special offers.

  • Educational and wellness-related content.

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link contained in our emails.

Sharing Your Information

We may share your information with trusted third-party service providers that help us operate our business, including:

Payment Processors


  • Shopify Payments

  • PayPal

  • Shop Pay

  • Apple Pay

  • Google Pay

Shipping Providers


  • USPS

  • UPS

  • FedEx

  • DHL

Marketing and Analytics Providers


  • Google Analytics

  • Google Ads

  • Meta Platforms

  • Klaviyo

  • Email and SMS service providers

These service providers are authorized to use your information only as necessary to perform services on our behalf.

Cookies

Our website uses cookies and similar technologies to:


  • Remember your preferences.

  • Improve website functionality.

  • Analyze website performance.

  • Deliver personalized advertisements.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Data Retention

We retain your personal information for as long as necessary to:


  • Provide our products and services.

  • Maintain records required by law.

  • Resolve disputes.

  • Enforce our agreements.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:


  • Access your information.

  • Correct inaccurate information.

  • Request deletion of your information.

  • Restrict certain processing activities.

  • Opt out of marketing communications.

To exercise these rights, please contact us through our Contact Us page.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our products and services are intended for adults.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete such information.

International Visitors

If you access our website from outside the United States, please be aware that your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and the revised version will become effective immediately upon posting.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through our Contact Us page.