Contact Us

We're Here to Help

At Herbs & Sips, customer satisfaction is our priority. Whether you have questions about your order, shipping, or our products, our support team is always happy to assist you.

We aim to provide friendly, reliable, and timely support to ensure you have the best possible experience with Herbs & Sips.

Customer Support

If you need assistance, please feel free to reach out to us.

Email Support

📧 support@herbsandsips.com

For questions regarding:


  • Orders and shipping

  • Returns and refunds

  • Product information

  • General inquiries

Response Time

Our support team strives to respond to all inquiries within 1–2 business days.

Please note that response times may be slightly longer during weekends, holidays, or periods of high demand.

Order Support

To help us assist you more efficiently, please include:


  • Your order number.

  • The email address used for your purchase.

  • A brief description of your question or concern.

Frequently Asked Questions

Before contacting us, you may find the answer you're looking for in our FAQ section.

Many common questions regarding:


  • Shipping

  • Returns

  • Tracking information

  • Product usage

can be answered there.

Business Inquiries

For partnership opportunities, wholesale inquiries, affiliate programs, or other business-related matters, please contact us at:

📧 support@herbsandsips.com

Mailing Address

Herbs & Sips

United States

(Mailing address available upon request.)

Customer Satisfaction

At Herbs & Sips, we are committed to providing exceptional customer service and building lasting relationships with our customers.

We appreciate your trust and thank you for choosing Herbs & Sips.

Stay Connected

Follow Herbs & Sips for product updates, wellness tips, and special promotions.

Hours of Operation

DaySupport HoursMonday – Friday9:00 AM – 5:00 PM (EST)SaturdayLimited SupportSundayClosed

Important Notice

Herbs & Sips products are intended to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease.

These statements have not been evaluated by the Food and Drug Administration (FDA).